Last updated: August 14, 2026

TERMS OF SERVICE

Acceptance of Terms

Welcome to TipsyTees! The terms "we," "us," and "our" refer to TipsyTees, operated by LOTUXAGENCY BV. TipsyTees operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

These Terms of Service, together with any policies referenced herein (these "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

These Terms are directed at customers located in the United States. If you are located outside the United States, please contact us before placing an order, as separate terms may apply.

2. About TipsyTees

LOTUXAGENCY BV
Nieuweweg 17, 3770 Riemst, Belgium
Company / VAT number: BE0801522777
Customer service email: support@tipsytees.store

3. Access and Account

3.1. By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you have given consent for a minor dependent to use the Services on a device you own, purchase, or manage.

3.2. To use the Services, you may be asked to provide information such as your email address, billing information, payment information, and shipping information. You represent that all information you provide is correct, current, and complete, and that you have the right to provide it.

3.3. If you create an account, you are solely responsible for maintaining the confidentiality of your credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.

4. Our Products

4.1. We make every effort to accurately represent our products, but colors and appearance may differ from your screen due to your device and display settings. We do not warrant that the appearance or quality of any product will meet your expectations or exactly match its depiction on the Site.

4.2. Products sold on the Site are apparel items, primarily T-shirts, produced on a print-on-demand basis: each item is printed and/or manufactured by a third-party production partner only after an order is placed. Because of this, minor variations in fabric, fit, print placement, or color between product photos and the item you receive are possible and do not constitute a defect.

4.3. Product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product, and to limit the quantities we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

5. Orders and Acceptance

5.1. When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, limit, or cancel any order for any reason at our discretion, including but not limited to suspected fraud, pricing or listing errors, or unavailability of inventory.

5.2. Your order is not accepted, and no contract is formed, until we confirm acceptance. Receipt of an order confirmation email does not constitute our acceptance of your order; it only confirms that we received it. Please review your order carefully before submitting, as we may be unable to accommodate cancellation or change requests once an order has been accepted.

5.3. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of your order.

5.4. You are responsible for providing accurate order, shipping, and payment information. We are not responsible for delayed or misdirected shipments resulting from inaccurate information you provided.

5.5. Your purchases are subject to return or exchange solely in accordance with our Returns, Refunds, and Exchanges policy (Section 8).

5.6. You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.

6. Prices and Billing

6.1. Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include applicable sales tax, shipping, handling, or import charges.

6.2. Sales tax is collected where required based on your shipping address and applicable state and local law.

6.3. We may offer promotions on the Site from time to time, which may affect pricing and are governed by their own terms in addition to these Terms. If there is a conflict between promotion-specific terms and these Terms, the promotion terms govern for that promotion.

6.4. You agree to provide current, complete, and accurate purchase and payment information for all orders, and to promptly update your information so that we can complete your transactions and contact you as needed.

6.5. You represent and warrant that: (i) any payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges incurred will be honored by your card issuer or payment provider; and (iv) you will pay all charges at the posted prices, including shipping and applicable taxes.

7. Shipping and Delivery

7.1. Estimated production and shipping times are displayed on the Site and are estimates only, not guaranteed delivery dates, given the made-to-order nature of our products.

7.2. Risk of loss and title to items pass to you upon our delivery to the shipping carrier.

7.3. We are not responsible for delays caused by the shipping carrier, customs processing, or circumstances outside our reasonable control (see Section 21, Force Majeure).

8. Returns, Refunds, and Exchanges

8.1. Every item is produced on demand, specifically for your order. Because we do not hold finished inventory that can be returned to stock, we do not accept standard returns, refunds, or exchanges where the correct item has been produced and delivered as ordered and you selected the wrong size or colour, changed your mind, no longer want the item, or would prefer a different design.

8.2. If your order arrives damaged, defective, materially misprinted, or different from what you ordered, contact us at support@tipsytees.store within 30 calendar days of delivery with your order number and clear photos of the issue. Once we verify the problem we will provide an appropriate remedy, which may include a free replacement or a refund. For approved product-quality claims you normally do not need to send the item back.

8.3. Minor variations that naturally result from garment manufacturing or printing — such as slight differences in print placement, colour appearance, or garment measurements — are not automatically defects unless the item materially differs from the product description, artwork, or applicable size information.

8.4. If you ordered the wrong size or colour, the item is not eligible for a standard return, refund, or exchange. Please still contact us: we may be able to offer a discounted replacement as a goodwill option, case by case and not guaranteed.

8.5. Approved refunds are issued to the original payment method. Once issued, your bank or payment provider may take additional time to post the funds — up to approximately 10 business days for payments processed through Shopify Payments.

8.6. Please do not mail items back to the return address on the shipping label unless we specifically instruct you to. Items sent back without prior authorisation may not be recoverable and do not automatically qualify for a refund.

8.7. Nothing in this section excludes, restricts, or waives any consumer right or remedy that cannot legally be excluded under applicable law. Our full Returns & Refunds policy forms part of these Terms and governs in the event of any inconsistency with this section.

9. Intellectual Property

9.1. The Site and its content — including all trademarks, brands, text, designs, images, graphics, and product reviews — are owned by LOTUXAGENCY BV, its affiliates, or its licensors, and are protected by U.S. and international intellectual property laws.

9.2. These Terms permit you to use the Site for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Site without our prior written consent.

9.3. The TipsyTees name, logo, and product designs are trademarks of LOTUXAGENCY BV or its licensors and may not be used without our prior written permission. Shopify's name and logo are trademarks of Shopify Inc. All other names, logos, and marks on the Site are the property of their respective owners.

9.4. Copyright complaints: if you believe content on the Site infringes your copyright, contact us at support@tipsytees.store with the information required under the Digital Millennium Copyright Act (DMCA).

10. Optional Tools

You may be given access to tools provided by third parties as part of the Services, over which we have no control. Such tools are provided "as is" and "as available," without warranties of any kind, and we have no liability arising from your use of them. Any use of optional third-party tools is at your own risk. We may offer new features or tools in the future, which will also be subject to these Terms.

11. Third-Party Links

The Site may contain links to third-party websites or resources. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and accessing them is at your own risk. We are not liable for any harm related to your use of any third-party website, product, or service. Direct complaints about third-party content to that third party.

12. Relationship with Shopify

TipsyTees is powered by Shopify, which enables us to provide the Services to you. However, any purchase you make through the Site is made directly with TipsyTees (LOTUXAGENCY BV), not with Shopify. Shopify is not responsible for any aspect of the sales between you and TipsyTees, including any injury, damage, or loss resulting from products or services you purchase. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with TipsyTees.

13. Feedback

If you submit ideas, suggestions, reviews, or other feedback ("Feedback") to us, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display that Feedback for any purpose, including commercial use. You represent that you own or have the rights to the Feedback you submit, and that it will not violate any third party's rights or contain unlawful or infringing content. We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it, and we may remove it at our discretion.

14. Errors, Inaccuracies, and Omissions

The Site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to change, update, or cancel orders based on inaccurate information at any time, including after you have submitted an order.

15. Prohibited Uses

You agree to use the Site for lawful purposes only. You may not use the Site to: (a) violate any applicable law or regulation; (b) infringe our intellectual property rights or those of others; (c) harass, abuse, or harm another person; (d) transmit false or misleading information; (e) send unsolicited advertising or "spam"; (f) impersonate any person or entity; or (g) engage in conduct that restricts or inhibits any other person's use of the Site or that we determine may harm TipsyTees or expose us to liability.

You further agree not to: (a) upload viruses or malicious code; (b) copy, resell, or exploit any portion of the Site without permission; (c) collect or track other users' personal information; (d) use bots, scrapers, or other automated means — including AI agents — to access the Site except as permitted under Section 16 (Agents); or (e) bypass or interfere with any security or access-control measures on the Site. We may suspend or terminate access for anyone who violates these Terms.

16. Agents

This section applies if you use, or allow, an automated software agent ("Agent") to access or interact with the Site on your behalf. An Agent must, at all times: (a) identify itself as an Agent in any request made to the Site, including in its user-agent string; (b) not disguise its automated nature or mimic human interaction patterns to evade detection; (c) respond truthfully if asked whether an interaction is automated; and (d) not attempt to bypass any measure we use to control how Agents access the Site. We may block, limit, or restrict Agent access to the Site at our discretion.

17. Termination

We may suspend or terminate your access to the Site, in whole or in part, at our discretion and without notice. You remain responsible for any amounts owed as of the date of termination. Sections that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law — will continue to apply.

18. Disclaimer of Warranties

Information presented on the Site (such as sizing guidance or care instructions) is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance on it is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOTUXAGENCY BV, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS — OR THOSE OF SHOPIFY AND ITS AFFILIATES — BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR ORDER SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some states do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

20. Indemnification

You agree to indemnify, defend, and hold harmless LOTUXAGENCY BV, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, and licensors from any losses, damages, liabilities, or claims — including reasonable attorneys' fees — arising from (i) your breach of these Terms, (ii) your violation of any law or third-party right, or (iii) your access to or use of the Site. We will notify you of any indemnifiable claim; we may control its defense and settlement at your expense, but will not settle any claim requiring a non-monetary obligation from you without your consent. You agree to cooperate with our defense of any such claim.

21. Force Majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including production-partner disruptions, shipping carrier delays, natural disasters, labor disputes, government action, or internet or system outages.

22. Governing Law

These Terms and any dispute arising from your use of the Site or purchase of products are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, except that Section 23 (Dispute Resolution) governs how disputes are resolved.

23. Dispute Resolution; Binding Arbitration; Class Action Waiver

23.1. Agreement to Arbitrate. You and TipsyTees agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site ("Dispute") will be resolved through binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court.

23.2. Arbitration Rules. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in English, in the county of your residence or another mutually agreed location.

23.3. Class Action Waiver. YOU AND TIPSYTEES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

23.4. Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to support@tipsytees.store within 30 days of your first order, stating your name, order number, and that you wish to opt out. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and both parties waive any right to a jury trial.

23.5. If the class action waiver is found unenforceable as to a particular claim, that claim will proceed in court, while the remainder of this arbitration agreement remains in effect for all other claims.

24. Privacy

Our collection and use of your personal information is described in our separate Privacy Policy. Because LOTUXAGENCY BV is established in the European Union, our processing of personal data is also subject to the EU General Data Protection Regulation (GDPR), in addition to applicable U.S. state privacy laws.

25. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

26. Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TipsyTees regarding the Site, superseding any prior agreements or communications. Any ambiguity in interpreting these Terms will not be construed against the party that drafted them.

27. Assignment

You may not transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent; any attempt to do so is void. We may transfer, assign, or delegate these Terms and our rights and obligations at any time without notice to you.

28. Headings

Section headings in these Terms are included for convenience only and do not limit or affect their interpretation.

29. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect the most recent changes. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.